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Frequently Asked Questions

get answers to the most common inquiries

Each banking relationship is a little different, but several core questions that are consistently asked by new customers.  Explore answers to these questions in detail below.

Simplifying the banking relationship

General Questions

How long does it take to open an account?
Account setup time frame is heavily dependent upon the amount of time it takes to receive a fully completed application package. As soon as BankLine has received a completed application, the account setup typically takes between two and four weeks.
Are there any limits to the amounts I'm able to send or how often I send funds?
There are no limits to the number of transactions or deposits to/from the partnering depository institution.
How much time does it take for my funds to clear?
Funds are made available and credited upon receipt by the financial institution.
Does BankLine require the right to audit our company's and/or customers tax returns and/or on-going financials of the business?
Yes. BankLine is responsible to vet Merchant applications to ensure that the company remains in “good standing”, compliant and a proper fit for our financial institutions.

This is, in large part, why the bank partners with BankLine. BankLine’s responsibility is to “match” our Merchants with a financial institutions that is is willing to provide full service.

The bank receives highly qualified, professional and compliant applicant, and our Merchant receives a bank account which is ideally suited for their business and will meet their needs and future growth potential.

Crypto ATM Operator Questions

Is there any special hardware that I need in order to transact business, in addition to my existing ATM machines?
There is no additional hardware necessary to transact business with BankLine’s banking network. Funds can be transported, via armored courier, to the BankLine partnering institution.
Are there limits to the size of transactions?
There are no limits, as long as the proper KYC information accompanies each transaction
Does BankLine require Merchants to provide ongoing, transaction-level monitoring of our ATMs?
BankLine simply requires that the Merchant provide the Customer Due Diligence of the sales activity to the bank.

BankLine helps the Merchant integrate and deliver the information electronically, in the proper format, so the partnering bank can easily the perform the required reporting for its Regulators and Examiners.

BankLine never takes possession of any funds or the merchant’s customer data. BankLine simply provides on-boarding, vetting, customer service and administration for the Merchants we deliver to the financial institution.

Online Crypto Company Questions

Can I accept payments from outside the USA?
Payments are accepted from US entities only

Still Looking For Answers?

Experienced BankLine staff will help you every step of the way, assisting in preparation of the application documents for presentment to one or more banking partners.

We pride ourselves on our commitment to providing the best banking solutions in the industry. BankLine services the banking needs of the crypto ATM industry, and we make our customer service available 24/7/365.

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Trusted By Top Crypto Companies

BankLine is the only crypto-friendly banking solution that offers a portfolio of redundant cryptocurrency-friendly depository institutions willing to serve the varied needs of the crypto industry. Our network of crypto-friendly banks and services helps protect from the threat of bank discontinuance.

BankLine provides banking services to cryptocurrency companies operating within the United States and its territories.

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© Copyright 2019 BankLine, LLC. All Rights Reserved.

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© Copyright 2019 BankLine, LLC. All Rights Reserved.